Joolz Aer2 Car Seat Adapters for J Recall — What to Do
Joolz Aer2 Car Seat Adapters for Joolz Aer 2 Stroller has been recalled. The hazard: The recalled car seat adapters can fail to properly attach to the stroller, which may allow the car seat to fall, posing a risk of serious injury from a fall hazard. If you own this, here is what to check and what to do next.
What's being recalled
Product: Joolz Aer2 Car Seat Adapters for Joolz Aer 2 Stroller
This recall involves the Aer2 Car Seat Adapters for Joolz Aer2 Strollers. The adapters are designed to transfer the car seat from a car to the stroller. The black adapters are sold in a set of two and are made of plastic. They are sold as accessories. Only the car seat adapters are involved in the recall; the stroller is not involved in the recall. A product identifier starting with NL311 can be found on the inside of the adapter.
The hazard behind the joolz aer2 car seat recall
The recalled car seat adapters can fail to properly attach to the stroller, which may allow the car seat to fall, posing a risk of serious injury from a fall hazard.
(Hazard wording above is quoted directly from the official CPSC notice.)
How to tell if yours is affected
Check the model number and identifying labels described in the official notice before acting. If the details match, treat it as affected. When in doubt, contact the company.
What to do
Consumers should stop using the Joolz Aer2 Car Seat Adapters immediately, detach them from the stroller and go to http://joolzcarseatadapter.expertinquiry.com to register for a full refund. The firm will provide a video on how to remove the Joolz Aer2 Car Seat Adapters from the stroller. Consumers must return the recalled adapter sets using the prepaid shipping label to receive a refund. Full refunds will be reimbursed via an electronic payment method or a virtual prepaid gift card to use anywhere.
What this means for your family
A recall means the issue was caught and the company must make it right, usually at no cost to you. Take the item away from children now, follow the official remedy below, and keep the model and date details handy when you contact the company.
Official notice
For the complete, authoritative details, see the official CPSC recall notice: https://www.cpsc.gov/Recalls/2026/Joolz-Recalls-Aer2-Car-Seat-Adapters-for-Strollers-Due-to-Risk-of-Serious-Injury-from-Fall-Hazard
More4Kids compiles recall information from public government notices and links to the official source. We are not a government agency. Always confirm the latest details on the official agency page before acting.